Usability Testing of an Online Information Literacy Tutorial

Abstract

Purpose – Usability testing can play a valuable role in improving the effectiveness of online information literacy instruction, while forming a core component in a wider assessment plan. This article aims to discuss the usability testing of an online information literacy tutorial for freshman undergraduates at Wilfrid Laurier University Library. Design/methodology/approach – Two librarians, working to fulfill an important mandate of the Library's Information Literacy Task Force, defined goals, created and implemented a modest, though effective, approach to usability assessment. Findings – The testing provided detailed information on the ease of use of the tutorial, as well as users’ satisfaction levels with content and design. These findings informed subsequent revisions and enhancements to the online tutorial. Originality/value – Student evaluation questionnaires distributed subsequent to the tutorial overhaul indicate the success of usability testing in the development of a more effective learning tool.